Changes between Version 16 and Version 17 of BluePrint/SAFIRE/UseCases


Ignore:
Timestamp:
11/27/17 14:22:03 (4 years ago)
Author:
Nuwan Waidyanatha
Comment:

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  • BluePrint/SAFIRE/UseCases

    v16 v17  
    44== Overview ==
    55The page elaborates on the specific use cases and user stories, mainly for the developers and testers.
     6
     7
     8== Use Cases ==
     9
     10=== Call Center manages: ===
     11
     12||= Event scale =||= #Reports =||= #Teams =||= Activities =||= Example =||
     13||Small || Single || Single ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] incident is contained, report is updated, and event is closed ||[# SAR 2 teenagers missing in park] ||
     14||Medium || Single || Multiple ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] dispatch additional response teams and updates report[[br]] incident is contained, report is updated, and event is closed ||[# Example 2] ||
     15||Large || Multiple || Multiple ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] more and more calls are received and incident reports are initiated,[[br]] Call center alerts EOC Commander and event is taken over by Operations Unit[[br]] Call center continues to record multiple reports and assigns to the same event ||[# Example 3] ||
     16
     17
     18=== Operations Unit manages: ===
     19||= Event =||= SOP task lists =||= Resource status =||= Planning actions =||= Logistics actions =||
     20|| Common || Defined || Available || NA || NA ||
     21|| Common || Defined   || Unavailable || NA ||Find new resources and deliver ||
     22|| Uncommon || Undefined || Available ||Plan new tasks and required resources || NA ||
     23|| Uncommon || Undefined || Unavailable ||Plan new tasks and required resources ||Find new resources and deliver ||
    624
    725== User Stories ==
     
    4058   a. calls the mother to inform her of the evacuation plan
    4159   a. after the teenagers are back in parent's custody, the case is closed
    42 
    43 == Use Cases ==
    44 
    45 === Call Center manages: ===
    46 
    47 ||= Event scale =||= #Reports =||= #Teams =||= Activities =||
    48 ||Small || Single || Single ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] incident is contained, report is updated, and event is closed ||
    49 ||Medium || Single || Multiple ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] dispatch additional response teams and updates report[[br]] incident is contained, report is updated, and event is closed ||
    50 ||Large || Multiple || Multiple ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] more and more calls are received and incident reports are initiated,[[br]] Call center alerts EOC Commander and event is taken over by Operations Unit[[br]] Call center continues to record multiple reports and assigns to the same event ||
    51 
    52 
    53 === Operations Unit manages: ===
    54 ||= Event =||= SOP task lists =||= Resource status =||= Planning actions =||= Logistics actions =||
    55 || Common || Defined || Available || NA || NA ||
    56 || Common || Defined   || Unavailable || NA ||Find new resources and deliver ||
    57 || Uncommon || Undefined || Available ||Plan new tasks and required resources || NA ||
    58 || Uncommon || Undefined || Unavailable ||Plan new tasks and required resources ||Find new resources and deliver ||
    59