Changes between Version 18 and Version 19 of BluePrint/SAFIRE/UseCases
- Timestamp:
- 11/27/17 14:46:59 (6 years ago)
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BluePrint/SAFIRE/UseCases
v18 v19 33 33 a. Q: Who am I speaking with? A: Mrs. Renuka Arambepola (mother) 34 34 a. Q: How can we contact you? A: 01125552121 35 a. Q: What is your request? A: "My son and his girl friend, both 17 years old, when hiking at 9am in the morning. They were supposed to return at 2pm. They haven't called and I cannot get through to their mobile 07654442121. I am worried. I think they said they were hikking to Kinrinda lake"35 a. Q: What is your request? A: "My son: Mahela Jayathilekke (17 year, 150m) and his friend Anura Sangakkara (17 year, 160m) went hiking. They left home at 9am in the morning. Supposed to return home at 2pm. They haven't called and I cannot get through to their mobile 07654442121. I am worried. They said they were hiking to Kinrinda lake" 36 36 1. Thereafter, the Call Center staff adds the following information in the same form: 37 a. Event = two teenagers missing in Yala national park37 a. Event = two teenagers missing in Hanttana national park 38 38 a. Immediate need = dispatch a search and rescue team to the area. 39 39 1. Call Center staff: