Changes between Version 33 and Version 34 of BluePrint/SAFIRE/UseCases


Ignore:
Timestamp:
11/29/17 16:28:05 (4 years ago)
Author:
Nuwan Waidyanatha
Comment:

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  • BluePrint/SAFIRE/UseCases

    v33 v34  
    7474      i. incident = landslide on B-52 country road
    7575      i. immediate need = dispatch team to assess situation
    76    a. Refers to the FAQ: "how to re-route a vehicle?" Instructions indicate:
     76   a. Refers to the FAQ in-system CMS: "how to re-route a vehicle?" Instructions indicate:
    7777      i. Opens a Google map (off-system) in your browser
    7878      i. Type the location name in the search box
     
    8888   a. Team leader telephones the Call Center to share his name and contact information.
    89891. Call Center staff:
    90    a. updates the incident report with the Team Leaders in the Incident Commander information
     90   a. updates the incident report with the Team Leader's name and contact info in the Incident Commander section
    9191   a. she clicks on issue alert to:
    9292      i. initiate SAMBRO (off-system from SAFIRE) to issues a CUG restricted landslide alert
    93       i. alert will be received by the District: Disaster Management Center, Police, Health Department, Road Maintenance Authority, Public Transportation, etc
     93      i. alert responseType = Assess and Instructions = Standby and await update
     94      i. alert is be received by the District: Disaster Management Center, Police, Health Department, Road Maintenance Authority, Public Transportation, etc
     951. CUG restricted alert recipients:
     96   a. use the "acknowledge" feature to confirm they received the message
     971. Call Center staff:
     98   a. checks the SAMBRO acknowledge list to ensure all important recipients have received the alert.
    94991. CERT Leader:
    95    a. activates Viber to access the designated group:
     100   a. activates (off-system) Viber to access the designated group:
    96101      i. use voice messaging to explain the situation and inform the immediate needs
    97102      i. share photos of the situation