| 156 | === utilities === |
| 157 | |
| 158 | '''"a forest fire destroys a far remote Base Transmission Station (BTS). Firefighters need the telecom services restored for their data feeds"'''. |
| 159 | 1. A fire fighter reports the incidents to the telecom operator's hotline. |
| 160 | 1. The incident is reported with relevant situation information. |
| 161 | 1. The managers decide to dispatch an engineering team to further assess the damage. |
| 162 | 1. Based on the initial situation information, the managers derive the required response resource such as fuel, power generator, cleanup crew, antenna, and shelter for equipment. |
| 163 | 1. A message is multicast to all the resource suppliers. Those suppliers are dispatched and the logistics and project is managed until the situation is contained and telecoms are restored. |
| 164 | |
| 165 | A telecom operator needs to manage their assets (telecom equipment, network, vehicles), engineering staff, and other suppliers. |