= SAFIRE USE CASES = [[TOC]] == Overview == The page elaborates on the specific use cases and user stories, mainly for the developers and testers. == User Stories == == Use Cases == === Call Center manages: === ||= Event scale =||= #Reports =||= #Teams =||= Activities =|| ||Small || Single || Single ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] incident is contained, report is updated, and event is closed || ||Medium || Single || Multiple ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] dispatch additional response teams and updates report[br]] incident is contained, report is updated, and event is closed || ||Large || Multiple || Multiple ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] another call is received and incident report is initiated, ||Call center alerts EOC Commander and event is taken over by Operations Unit[[br]] Call center continues to record multiple reports and assigns to the same event || === Operations Unit manages: === ||= Event scope =||= SOP =||= Resources =||= Activities =|| || Common || Defined || Available ||(Can handle alone, no other Units required)[[br]] || || Common || Undefined || Available ||(Need planning to define tasks)[[br]] || || Common || Undefined || Unavailable ||(Need planning and logistics units to fetch and dispatch resources)[[br]] ||