46 | | || Coordination ||avoid duplication, everyone sees the same set of information, and can re-use without creating their own information stacks || |
47 | | || Consistency || || |
48 | | || Control || || |
49 | | || Accountability || || |
50 | | |
| 46 | || Coordination ||avoid duplication and brings efficiency with a shared information platform opposed to creating own siloed information stacks || |
| 47 | || Consistency ||information is believable because it is collected, processed, and shared from a trusted source || |
| 48 | || Channels ||stakeholders can integrate multiple information channels (e.g. call center, mobile app, social media feeds) || |
| 49 | || Completeness ||there is no ambiguity because the system forces integrity and requires that all necessary information is made available || |
| 50 | || Control ||access control and security, along with restriction to private information || |
| 51 | || Culpability ||or accountability ensures that no one is forgotten and all information related to the activities can be audited || |