73 | | |
74 | | I would phrase the features in these kind of terms (note we have *all* |
75 | | of these features already - they 'just' need bringing together into a |
76 | | coherent template which has been tested and documented) |
77 | | |
78 | | * Staff/Volunteer Management |
79 | | - Credentials can be tracked (Skills, Training & Experience) to remind |
80 | | people when they need to attend refresher trainings and see where |
81 | | there are gaps in cover that need addressing |
82 | | |
83 | | * Asset Management |
84 | | - Assets can be tracked through purchase, deployment, loans and repairs. |
85 | | |
86 | | * Fleet Management |
87 | | - Vehicles can have their fuel usage monitored and use GPS Tracking to |
88 | | report their current positions |
89 | | |
90 | | * Incident Reporting |
91 | | - Incidents can be logged by call centre staff or can be reported from |
92 | | the field by both trusted agents & the general public (including |
93 | | through Twitter/SMS/Email) |
94 | | |
95 | | * Dispatch |
96 | | - Teams of people & their equipment (vehicles/radios/etc) can be |
97 | | assigned to an incident according to their Skills & Availability |
98 | | (Rostering) |
99 | | |
| 76 | * Staff/Volunteer Management - Credentials of personnel can be tracked (Skills, Training & Experience) to: |
| 77 | * remind people when they need to attend refresher training and see where there are gaps in cover that need addressing |
| 78 | * categorization allows for automatic matching to a resource requirementt |
| 79 | * Asset Management - Assets can be tracked through purchase, deployment, loans and repairs. |
| 80 | * Fleet Management - Vehicles can have their: |
| 81 | * fuel usage monitored and |
| 82 | * use GPS Tracking to report their current positions |
| 83 | * Incident Reporting - Incidents can be: |
| 84 | * logged by call centre staff |
| 85 | * reported from the field by both trusted agents |
| 86 | * reported by the general public (including through Twitter/SMS/Email) |
| 87 | * Dispatch - Teams of people & their equipment (vehicles/radios/etc) can be assigned to an incident according to their Skills & Availability |
| 88 | (Roster) |