| Version 4 (modified by , 15 years ago) ( diff ) |
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Ticketing
This is the core requirement of a first-responder Emergency Operations Center.
A basic workflow app so that tasks can be logged for individuals or groups (pr_pentity without the dead bodies!).
Users can subscribe to their tasks via Email/SMS/Twitter/RSS - ideally based on category (such as priority/urgency).
- Messaging module therefore needs to be moved up in the list of models.
This can optionally be linked to a map:
What we have implemented so far is a Master Message Log where all inbound communications come (the InBox for unclassfied SMS, Emails, Tweets & Ushahidi Incidents).
These can be marked as Verified/Actionable/Actioned & routed to other modules:
- Alerting
- Request Management System
- Situation Reporting (once available)
- Volunteer Management
Note:
See TracWiki
for help on using the wiki.
