Changes between Version 9 and Version 10 of BugReportingGuidelines


Ignore:
Timestamp:
01/26/10 12:30:49 (15 years ago)
Author:
Chamindra de Silva
Comment:

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  • BugReportingGuidelines

    v9 v10  
    22== Bug Reporting Guidelines ==
    33
    4 For now we are only taking bugs on the Haiti Portal:
    5  * http://haiti.sahanafoundation.org/
     4For now we are only taking bugs on:
     5 * '''Prod''' (Production): http://haiti.sahanafoundation.org <- Please only test '''real data''' entry here
     6 * '''UAT''' (User Acceptance): http://haiti-test.sahanafoundation.org <- For more rigorous system testing before it goes into production
     7 * '''Dev''' (Development): http://haiti-dev.sahanafoundation.org <- For previewing new, unreleased, functionality & testing upgrade processes
     8
     9Progression of code will normally be from Dev -> UAT -> Prod
     10
     11''Rules of Engagement''
    612
    713Ideally this testing is done as a result of doing Data Entry - this is the critical path right now as we're still short on data & this is the area which needs to be made more bullet-proof & smooth. Data Entry tasks are being coordinated using this [http://spreadsheets.google.com/ccc?key=0Aq_3OYelM4ZUdHJyc0lUekZLUmEwa3ZSU2dJS3YyWWc&hl=en_GB Google Spreadsheet]
     
    1622 * [http://trac.sahanapy.org/query?status=accepted&status=assigned&status=new&status=reopened&col=id&col=summary&col=status&col=owner&col=type&col=component&col=resolution&col=reporter&group=priority&order=priority&version=haiti-pydev&report=9 Trac] - easier for users (anonymous people can report bugs)
    1723
    18 Please check the trackers to see if the bug you are reporting has already been reported ([https://bugs.launchpad.net/sahana LaunchPad] provides a nice interface for this)
    19 
    20 Please provide full details to reproduce the problem, like the example below.
    21 
    22 Be clear on whether your test is against the Live system (Prod) or the test system (Dev).
    23 
    24 Bug Supervisors may wish to check the [https://code.launchpad.net/~sahanapy-haiti/sahana/haiti-or Commit Logs] to see if they can see the Bug being fixed.
    25 
    26 Screenshots are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as can simply copy/paste to find the relevant ticket)
     24'''Tips'''
     25 * Please check the trackers to see if the bug you are reporting has already been reported ([https://bugs.launchpad.net/sahana LaunchPad] provides a nice interface for this)Please provide full details to reproduce the problem, like the example below.
     26 * Be clear on whether your test is against the Live system (Prod) or the test system (Dev).
     27 * Bug Supervisors may wish to check the [https://code.launchpad.net/~sahanapy-haiti/sahana/haiti-or Commit Logs] to see if they can see the Bug being fixed.
     28 * '''Screenshots''' are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as can simply copy/paste to find the relevant ticket)
    2729
    2830Example: