Changes between Version 48 and Version 49 of BugReportingGuidelines

09/27/10 21:45:33 (14 years ago)
Pat Tressel



  • BugReportingGuidelines

    v48 v49  
    1111You'll be running your own server and reporting bugs and feature requests based on that.
    13 === How to report a bug ===
    14  * We use Trac to manage bugs.
    15    * Report a [ new bug].
    16    * Search for [ existing bugs].
    17    * [/report Trac] is the primary repository for reporting of bugs.
     13=== How to report a bug or request a feature ===
     14 * We use Trac to manage bugs and feature requests.
     15   * Report a [/newticket new bug].
     16   * Search for [/search existing bugs].
     17   * See a [/report list of active bugs].
    1818   * [ LaunchPad] also has some tickets logged.
    1919 * You don't have to be logged in on Trac to report bugs, but...
    2020   * If you are not logged in, be sure to solve the little arithmetic problem that serves as a Captcha to keep out bots.  If you see a page with "System offline" when you connect to Trac, it means Trac thinks you're a bot and has banned your IP address.  Contact us on the mailing list or on IRC channel #sahana-eden on if this happens.
    21    * You can [ register for an account].
     21   * You can [/register register for an account].
    2222 * Please check to see if the bug you've found has already been reported.
    2323 * Please provide full details to reproduce the problem, like the example below.
    2424 * Be clear on which system your test is run against - e.g.
    25  * You may also wish to check the [ Commit Logs] to see if they can see the Bug being fixed.
     25 * You may also wish to check the [ Commit Logs] to see if the bug is being fixed. (Note to bug fixers -- please accept the bug and say you're working on it.)
    2626 * '''Screenshots''' are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as can simply copy/paste to find the relevant ticket)
    2727 * If the bug is relatively simple to resolve, please add the keywork  "easy", so it will appear on the [ Easy Bugs for Beginners] Report.