Changes between Version 5 and Version 6 of BugReportingGuidelines


Ignore:
Timestamp:
01/19/10 16:39:02 (13 years ago)
Author:
Fran Boon
Comment:

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  • BugReportingGuidelines

    v5 v6  
    66 * http://haiti.sahanafoundation.org/
    77
     8Ideally this testing is done as a result of doing Data Entry - this is the critical path right now as we're still short on data & this is the area which needs to be made more bullet-proof & smooth. Data Entry tasks are being coordinated using this [http://spreadsheets.google.com/ccc?key=0Aq_3OYelM4ZUdHJyc0lUekZLUmEwa3ZSU2dJS3YyWWc&hl=en_GB Google Spreadsheet]
     9
    810If you are doing system testing rather than just encountering a bug during data entry, then please test on the Dev environment:
    911 * http://haiti-orgsdev.sahanafoundation.org/
    10  * NB The Dev environment is updated quite regularly, so don't be surprised to see some effects
    11  * NB The Dev environment has modules activated which are not in production, so log these bugs as Low priority for now:
    12   * DVI
    13   * Vol
     12 * NB The Dev environment is updated quite regularly, so don't be surprised to see some effects (RMS especially is changing rapidly)
     13 * NB The Dev environment has modules activated which are not in production, so log these bugs as Low priority for now: DVI, Vol
    1414
    15152 Trackers being used:
    … …  
    1717 * [http://trac.sahanapy.org/query?status=accepted&status=assigned&status=new&status=reopened&col=id&col=summary&col=status&col=owner&col=type&col=component&col=resolution&col=reporter&group=priority&order=priority&version=haiti-pydev&report=9 Trac] - easier for users (anonymous people can report bugs)
    1818
    19 
    2019Please provide full details to reproduce the problem, like the example below.
    2120
    2221Be clear on whether your test is against the Live system (Prod) or the test system (Dev).
    2322
    24 Screenshots are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as quicker to access text
     23Screenshots are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as can simply copy/paste to find the relevant ticket)
    2524
    2625Example: