Changes between Version 69 and Version 70 of BugReportingGuidelines

Timestamp:

12/28/12 02:11:53 (12 years ago)

Author:

Michael Howden

Comment:

--

BugReportingGuidelines

@@ -1 @@
-== Bug Reporting Guidelines ==
+[[TOC]]
+= Bug Reporting Guidelines =
 You can report both bugs and feature requests.
 
 * http://cartoontester.blogspot.co.uk/2010/03/bug-advocacy.html
-=== User acceptance testing ===
+== User acceptance testing ==
 Currently we are mainly taking bugs on:
  * '''!SandyRelief''' ([wiki:Deployments/Sandy/Occupy Occupy Sandy]): http://sandyrelieftest.sahanafoundation.org
@@ -9 +10 @@
 When there is a production instance running, progression of code is normally from Dev -> UAT -> Prod
 
-=== How to report a bug or request a feature ===
+== How to report a bug or request a feature ==
  * We use Trac to manage bugs and feature requests.
    * Report a [/newticket new bug].
@@ -25 +26 @@
  * If the bug is relatively simple to resolve, please add the keywork  "easy", so it will appear on the [http://eden.sahanafoundation.org/report/18 Easy Bugs for Beginners] Report.
 
-=== What is a Bug? ===
+== What is a Bug? ==
 It is important to properly identify bugs as these need to be fixed in priority to implementing enhancements. Sometimes it may not be clear if issues you encounter are in fact bugs. The following ARE bugs:
 * If there is an error message reported:
@@ -39 +40 @@
 Any issues which are not bugs may be reported as enhancements.
 
-=== Bug Priorities ===
+== Bug Priorities ==
  * Critical - big functionality, stability and data integrity defects in a Production instance
  * Major - functionality and data integrity defects in UAT only
@@ -45 +46 @@
  * Trivial - UI, Style, Labelling
 
-=== Bug Types ===
+== Bug Types ==
  * Defect - bug: software gets an error or doesn't do what it's supposed to.
  * Enhancement - feature request.
  * Documentation - mistake or omission in the wiki or online help.  Note you can request a Trac account and help fix documentation on the wiki.
 
-=== DO ===
+== DO ==
 * DO include the contents (not just the link) or any error tickets produced
 
-=== DO NOT ===
+== DO NOT ==
 * DO NOT Attach text/doc files - copy and paste any relevant into the ticket
 
-=== Example ===
+== Example ==
 {{{
 System Tested: