| 13 | | We use Trac to manage bugs and feature requests. |
| 14 | | * Before reporting or updating bugs, first [/register register for an account] and log in. (No approval is needed.) |
| 15 | | * Report a [/newticket new bug]. |
| 16 | | * Search for [/search existing bugs]. |
| 17 | | * See a [/report/34 list of active bugs]. |
| 18 | | * [https://bugs.launchpad.net/sahana LaunchPad] also has some (very old) tickets logged. |
| 19 | | * If you see a page with "System offline" when you connect to Trac, it means Trac thinks you're a bot and has banned your IP address. Contact us on the sahana-eden@googlegroups.com mailing list or on IRC channel #sahana-eden on freenode.net ([wiki:Chat]) if this happens. |
| | 13 | We use Github to manage bugs and feature requests. |
| | 14 | * Before reporting or updating bugs, first [https://github.com/ register for an account] and log in. (Choose the free option) |
| | 15 | * Go to the issue tracker for Eden. |
| | 16 | * Search through the existing issues; you can use the Labels dropdown to narrow down your search. |
| | 17 | * For open bugs make sure in the search it says ‘is:open’. |
| 22 | | * Please check to see if the bug you've found has already been reported. |
| 23 | | * Please provide full details to reproduce the problem, like the example below. |
| 24 | | * Be clear on which system your test is run against - e.g. http://demo.eden.sahanafoundation.org. |
| 25 | | * You may also wish to check the [https://code.launchpad.net/~flavour/sahana-eden/trunk Commit Logs] to see if the bug is being fixed. (Note to bug fixers -- please accept the bug and say you're working on it.) |
| 26 | | * '''Screenshots''' are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as can simply copy/paste to find the relevant ticket) |
| 27 | | * If the bug is relatively simple to resolve, please add the keywork "easy", so it will appear on the [http://eden.sahanafoundation.org/report/18 Easy Bugs for Beginners] Report. |
| 28 | | |
| | 20 | * Please check to see if the bug you've found has already been reported. |
| | 21 | * Please provide full details to reproduce the problem, like the example below. |
| | 22 | * Be clear on which system your test is run against - e.g. [http://demo.eden.sahanafoundation.org]. |
| | 23 | * You may also wish to check the [https://github.com/sahana/eden/commits/master Commit Logs] to see if the bug is being fixed. (Note to bug fixers -- please accept the bug and say you're working on it.) |
| | 24 | * '''Screenshots''' are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as can simply copy/paste to find the relevant ticket) |
| | 25 | * If you are a contributor, be sure to use the correct labels when reporting your bug. |
