Version 45 (modified by Michael Howden, 14 years ago) ( diff )


Bug Reporting Guidelines

Currently we are mainly taking bugs on:

When there is a production instance running, progression of code is normally from Dev -> UAT -> Prod


  • Please check the trackers to see if the bug you are reporting has already been reported:
    • Trac is the primary repository for reporting of Bugs.
      • You don't have to be logged in on Trac to report bugs, but if you are not logged in, be sure to solve the little arithmetic problem that serves like a Captcha to keep out bots. If you see a page with "System offline" when you connect to Trac, it means Trac thinks you're a bot and has banned your IP address. Contact us on the mailing list or on IRC channel #sahana-eden on if this happens.
    • LaunchPad also has some tickets logged.
  • Please provide full details to reproduce the problem, like the example below.
  • Be clear on which system your test is run against - e.g.
  • You may also wish to check the Commit Logs to see if they can see the Bug being fixed.
  • Screenshots are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as can simply copy/paste to find the relevant ticket)
  • If the bug is relatively simple to resolve, please add the keywork "easy", so it will appear on the Easy Bugs for Beginners Report.

Bug Priorities

  • Critical - big functionality, stability and data integrity defects in a Production instance
  • Major - functionality and data integrity defects in UAT only
  • Minor - UI, Style, Usability defects
  • Trivial - Data validation defects, Domain defects


System Tested:

You can obtain this from the Help->About menu (

Firefox 3.5
Windows XP

User should be logged in to the system.

1) Click ‘Mapping’.
2) Click ‘Map Service Catalogue’.
3) Click ‘Features’.
4) Click on an ID in the Location list. (The 'Edit location' page will appear.)
5) Remove the value in the 'Latitude' field. (This step is optional)
6) Click on 'Conversion Tool' link.

Expected Result:

    The Converter should appear.

Actual Result:

    Clicking the link results nothing. Converter doesn't appear.


Note: See TracWiki for help on using the wiki.