= Chat = Sahana Eden's Users & Developers use Internet Relay Chat (IRC) to communicate to each other in real-time. * '''#sahana-eden''' Main Sahana Eden Channel '''[http://webchat.freenode.net/?channels=sahana-eden&uio=d4 Connect Now]''' Although the web-based interface works well, it also possible to use other clients by configuring them to connect to #Sahana-Eden on the Freenode network. * [http://xchat.org XChat] is recommended '''Note:''' * It is useful to simply 'Ask' a question directly, giving enough context to the issue to permit people to answer, (there is no need to 'Ask to Ask'). Chat is a medium where people 'idle' in the channel a lot of the time as they are busy with other tasks, so give them a few minutes to respond when they notice the question on the channel. * As-always, it helps to ask questions in the [http://www.catb.org/~esr/faqs/smart-questions.html smart way] * [http://opensourcestrategies.blogspot.com/2005/09/how-to-get-support-from-open-source.html How to get support from open source] * If you are trying to catch the attention of someone in-specific then prefix your question with their nick. e.g.: {{{ you: I have a problem with x. I have tried y & z, but all I can see is ... you: flavour ^ flavour: Hi you, I think what you need is ... }}} * If you need help & none is forthcoming, then suggest sending a mail to the relevant '''[CommunityCommunication#MailingLists Mailing List]''' (although it may be worth hanging around in IRC for people to follow-up with you) = Logs = * #Sahana : http://logs.qgis.org/sahana * #Sahana-Eden: http://logs.sahanafoundation.org/sahana-eden * #Sahana-Meeting : http://logs.sahanafoundation.org/sahana-meeting/