= Troubleshooting = == Installation issues == * Check the version of Python * Check the version of Web2Py that was used for the Sahana release you downloaded * Check the permissions of the web2py and Sahana application files * Check {{{models/000_config.py}}} connection string to see that it is either sqllite or a valid mysql connection on your machine == Update issues == * Check the database connection settings in {{{models/000_config.py}}} * Clear the /sessions directory - Lingering sessions on your browser can cause issues after an update * Clear the /databases directory * Drop and Create the database if mysql * Restart Web2Py * Check the version of Web2Py that was used for the source branch that you merged from == Data Migration == * see DataMigration == IOError: [Errno 13] Permission denied == This happens with cygwin patch on Win32. Solution is to copy the file on filesystem to another name, then delete original & rename back. ---- UserGuidelines