= Getting started and operating SAFIRE = [[TOC]] == Introduction == === Purpose === This document serves as a knowledge repository for users to refer "how to" content with carrying out the roles specific workflows: The document is present with the most frequently used features at the top and the others at the bottom of the page (e.g. installation and administration) == Workflows == 1. Logging incidents - a call center staff or an on-site reporter entering the initial set of information 1. Building the plan - once scenario is selected, the action plan should auto populate indicating the task priority and required personnel and equipment 1. Dispatching resources - personnel and equipment are dispatch to assist in the incident; based on a priority for executing each task 1. Updating incident - new reports for a particular incident report can be informed by other callers or incident managers 1. ==== Logging incidents ==== ''/eden/event/incident_report'' 1. Incident logging form is simple and quick to capture the necessary information 1. Depends on predefined data: a. incident type that your organization is implementing a. reporting date defaults to now a. status can be extended beyond open & closed [[Image(http://eden.sahanafoundation.org/raw-attachment/wiki/UserGuidelines/SAFIRE/log_incident.png, width=720px)]] ==== Building the action plan ==== ''/eden/event/incident/X/plan'' (replace X with number) 1. Define the tasks 1. Assign resources a. people (skilled) a. equipment (assets & consumables) 1. Depends on predefine a. people (skills) a. equipment & assets a. scenarios & tasks [[Image(http://eden.sahanafoundation.org/raw-attachment/wiki/UserGuidelines/SAFIRE/action_plan.png)]] ==== Dispatching resources ==== /eden/event/incident/X/plan (replace X with number) 1. assigning: a. personnel a. equipment 1. messaging first responders a. dispatch to incident to cover an action plan item a. request for information [[Image(http://eden.sahanafoundation.org/raw-attachment/wiki/UserGuidelines/SAFIRE/dispatch_personnel.png, width=720px)]] ==== Updating incidents ==== ==== Publishing reports ==== ==== Managing users ==== Publishing situational reports