36 | | || 6. || Now go to the '''''Information''''' tab and begin to fill the information. To add information, you can see '''Add Alert Information''' on the right side of your screen as you saw for alert above.[[br]]If you already see the record under the '''''Information''''' tab, then those are from the alert template that you selected in step 4. In that case, open that record and begin editing and filling the information.[[br]]NB: As you begin to fill information, you can see that when you select '''Event''' field from the available dropdown, it triggers '''Priority''' field and that '''Priority''' field selects options in the '''Urgency''', '''Severity''' and '''Certainty''' field. This is because '''Event''' has '''Priority''' associated with them and every '''Priority''' has the predefined '''Urgency''', '''Severity''' and '''Certainty''' value associated with it [[br]] ''''NB: If you see the pair of square bracket, then those are most probably created following [http://eden.sahanafoundation.org/wiki/UserGuidelines/SAMBRO/Implement#CreateMessageTemplate this technique]. These are actually the place holders for the actual information. Now replace those placeholders with the actual information''''|| [[Image(http://i.imgur.com/Zv5BdKT.png)]] [[Image(http://i.imgur.com/T4D4qdm.png)]] || |