| 14 | | ||Small || Single || Single ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] incident contained, report is updated, and event is closed || |
| 15 | | |
| 16 | | a. '''Small''' scale event (single report and single response team) |
| 17 | | |
| 18 | | a. '''Medium''' scale event (single report with multiple response teams) |
| 19 | | i. receives call and initiates an incident report |
| 20 | | i. dispatches first-response team |
| 21 | | i. updates event information |
| 22 | | i. new resources are dispatched, report is updated |
| 23 | | i. incident contained and event closes the incident report |
| 24 | | a. '''Large''' scale event (multiple reports with multiple response teams) |
| 25 | | i. receives call and initiates an incident report |
| 26 | | i. dispatches first-response team |
| 27 | | i. alerts the EOC director / commander |
| 28 | | i. case taken over by EOC Operations Unit |
| 29 | | i. call center continues to record multiple reports |
| 30 | | 1. Operations manages: |
| | 14 | ||Small || Single || Single ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] incident is contained, report is updated, and event is closed || |
| | 15 | ||Medium || Single || Multiple ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] dispatch additional response teams and updates report[br]] incident is contained, report is updated, and event is closed || |
| | 16 | ||Large || Multiple || Multiple ||receives call and initiates an incident report[[br]] dispatches first-response team and updates event information[[br]] another call is received and incident report is initiated, ||Call center alerts EOC Commander and event is taken over by Operations Unit[[br]] Call center continues to record multiple reports and assigns to the same event || |
| | 17 | |
| | 18 | |
| | 19 | === Operations Unit manages: === |
| | 20 | ||= Event scale =||= #Reports =||= #Teams =||= Activities =|| |
| | 21 | |
