wiki:BugReportingGuidelines

Version 8 (modified by Fran Boon, 12 years ago) ( diff )

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Haiti

Bug Reporting Guidelines

For now we are only taking bugs on the Haiti Portal:

Ideally this testing is done as a result of doing Data Entry - this is the critical path right now as we're still short on data & this is the area which needs to be made more bullet-proof & smooth. Data Entry tasks are being coordinated using this Google Spreadsheet

If you are doing system testing rather than just encountering a bug during data entry, then please test on the Dev environment:

  • http://haiti-orgsdev.sahanafoundation.org/
  • NB The Dev environment is updated quite regularly, so don't be surprised to see some effects (RMS especially is changing rapidly)
  • NB The Dev environment has modules activated which are not in production, so log these bugs as Low priority for now: DVI, Vol

2 Trackers being used:

  • LaunchPad - quicker for Devs, but login required to report
  • Trac - easier for users (anonymous people can report bugs)

Please check the trackers to see if the bug you are reporting has already been reported (LaunchPad provides a nice interface for this)

Please provide full details to reproduce the problem, like the example below.

Be clear on whether your test is against the Live system (Prod) or the test system (Dev).

Bug Supervisors may wish to check the Commit Logs to see if they can see the Bug being fixed.

Screenshots are good for showing the main problem screen if hard to explain, however, if you get a ticket, then simply the ticket ID would be better than a screenshot, as can simply copy/paste to find the relevant ticket)

Example:

System Tested:
Dev

Browser:
Firefox 3.5
Windows XP

Prerequisites:
User should be logged in to the system.

Steps:
1) Click ‘Mapping’.
2) Click ‘Map Service Catalogue’.
3) Click ‘Features’.
4) Click on an ID in the Location list. (The 'Edit location' page will appear.)
6) Remove the value in the 'Latitude' field. (This step is optional)
5) Click on 'Conversion Tool' link.

Expected Result:

    The Converter should appear.

Actual Result:

    Clicking the link results nothing. Converter doesn't appear.

Haiti

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