BluePrint: Chat

Introduction

We want to be able to provide the ability for users to be able to message each other in real-time.

This is useful for compliance reasons as well as just convenience.

Description

• Provide a chat board through which users can help each other or get help from the system administrator.
• Perhaps have one chat for each organization or project.

Requirements

• Ability to show what users are online
• Easily switch to the user's email / SMS / Phone to contact them if they are not available by chat

Design

Chat tools to integreate

• Simple option is to provide a preconfigured IRC client, but this may not be good for scalability
• Scalable option would to provide an XMPP client (e.g. to ​ejabberd server)
  • ​http://stackoverflow.com/questions/1081634/which-is-the-most-mature-python-xmpp-library-for-a-gchat-client
  • ​http://twistedmatrix.com/trac/wiki/TwistedWords
    • ​http://wokkel.ik.nu
  • ​https://github.com/Jajcus/pyxmpp2
  • ​http://xmpppy.sourceforge.net (unmaintained)

Implementation

<Leave open for a list of implementation>

References

<Links to external resources>

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BluePrints