wiki:BluePrint/SAFIRE/UseCases

Version 3 (modified by Nuwan Waidyanatha, 4 years ago) ( diff )

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SAFIRE USE CASES

Overview

The page elaborates on the specific use cases and user stories, mainly for the developers and testers.

User Stories

Use Cases

  1. Call Center manages:
    1. Small scale event (single report and single response team)
      1. receives call and initiates an incident report
      2. dispatches first-response team
      3. updates event information
      4. incident contained, report is updated, and event closes the incident report
    2. Medium scale event (single report with multiple response teams)
      1. receives call and initiates an incident report
      2. dispatches first-response team
      3. updates event information
      4. new resources are dispatched, report is updated
      5. incident contained and event closes the incident report
    3. Large scale event (multiple reports with multiple response teams)
      1. receives call and initiates an incident report
      2. dispatches first-response team
      3. alerts the EOC director / commander
      4. case taken over by EOC Operations Unit
      5. call center continues to record multiple reports
  2. EOC manages:
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