SAFIRE USE CASES

Overview

The page elaborates on the specific use cases and user stories, mainly for the developers and testers.

User Stories

Use Cases

Call Center manages:

Event scale	#Reports	#Teams	Activities
Small	Single	Single	receives call and initiates an incident report dispatches first-response team and updates event information incident is contained, report is updated, and event is closed
Medium	Single	Multiple	receives call and initiates an incident report dispatches first-response team and updates event information dispatch additional response teams and updates report[br]] incident is contained, report is updated, and event is closed
Large	Multiple	Multiple	receives call and initiates an incident report dispatches first-response team and updates event information another call is received and incident report is initiated,	Call center alerts EOC Commander and event is taken over by Operations Unit Call center continues to record multiple reports and assigns to the same event

Operations Unit manages:

Event scope	SOP	Resources	Activities
Common	Defined	Available	(Can handle alone, no other Units required)
Common	Undefined	Available	(Need planning to define tasks)
Common	Undefined	Unavailable	(Need planning and logistics units to fetch and dispatch resources)