Version 20 (modified by 7 years ago) ( diff ) | ,
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Getting started and operating SAFIRE
Table of Contents
Introduction
Purpose
This document serves as a knowledge repository for users to refer "how to" content with carrying out the roles specific workflows:
The document is present with the most frequently used features at the top and the others at the bottom of the page (e.g. installation and administration)
Workflows
- Logging incidents - a call center staff or an on-site reporter entering the initial set of information
- Building the plan - once scenario is selected, the action plan should auto populate indicating the task priority and required personnel and equipment
- Dispatching resources - personnel and equipment are dispatch to assist in the incident; based on a priority for executing each task
- Updating incident - new reports for a particular incident report can be informed by other callers or incident managers
Logging incidents
/eden/event/incident_report
- Incident logging form is simple and quick to capture the necessary information
- Depends on predefined data:
- incident type that your organization is implementing
- reporting date defaults to now
- status can be extended beyond open & closed
Building the action plan
/eden/event/incident/X/plan (replace X with number)
- Define the tasks
- Assign resources
- people (skilled)
- equipment (assets & consumables)
- Depends on predefine
- people (skills)
- equipment & assets
- scenarios & tasks
Dispatching resources
/eden/event/incident/X/plan (replace X with number)
- assigning:
- personnel
- equipment
- messaging first responders
- dispatch to incident to cover an action plan item
- request for information
Updating incidents
Publishing reports
Managing users
Publishing situational reports
Attachments (4)
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log_incident.png
(146.6 KB
) - added by 7 years ago.
log incident
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action_plan.png
(113.1 KB
) - added by 7 years ago.
action plan
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dispatch_personnel.png
(34.0 KB
) - added by 7 years ago.
dispatch persons
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user_management.png
(37.1 KB
) - added by 7 years ago.
manage users
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