wiki:BluePrint/ShaRe/UseCases

Version 1 (modified by Nuwan Waidyanatha, 4 years ago) ( diff )

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Use Cases

User Stories

Shelter equipment for landslide victims

  1. The Grama Niladari visits the landslide site in Haputale
    1. identifies that 12 families have lost their homes and need shelter
    2. Calls the Gov DMC hotline (0112 555 1212) to request for assistance
  2. DMC staff answers the call
    1. Access the system and is presented with the Request form
    2. She asks the following questions to record the information
      1. Who am I speaking with? Grama Niladari provides name
      2. How can we contact you? Tells his mobile number
      3. What is your affiliation and designation? Government, Grama Niladari
      4. What is your need? I need shelter equipment for 12 families, All need tents (or facility), bedding, water, latrines; there are 18 women, 12 men, 8 children, 5 elderly are in the group
      5. Where are the victims located? 100m from the Olive Hiltop hotel; Haputhale, Uva Province (She opens the map to find the location and marks it on the map)
    3. She enters all the data and submits the request
    4. Upon submit
      1. Grama Niladari receives an SMS with the Request reference code
      2. email is sent out to all the registered Suppliers (Donors)
  3. Oxfam manager (HTC member)
    1. Finds out that their Kandy branch office warehouse has all the requested items.
    2. The manager access the system to set the request status = committed
    3. Confirms with the the warehouse clerk to prepare the equipment
    4. Prints a delivery note from the system with the contact details of recipient (Grama Niladari) and the delivery location information
    5. When the delivery truck leaves the warehouse, the manager updates the system to set the request status = dispatched (SMS is sent to the Gramaniladari with the status update)
  4. Grama niladari
    1. Receives the equipment and the Oxfam personnel set it all up
    2. He calls the DMC hotline (0112 555 1212) to report that the request has been completed
  5. DMC staff
    1. asks the Grama niladari for the request reference code
    2. finds the request in the system a sets the request status = complete

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